Yes! Just set up a 60-minute discovery call with our team to make sure we’re the right fit. With no long-term contracts, you’ll feel confident you’re making the right decision. Then, we’ll get to work in your system, submitting claims right away.
We help all of our clients make more money – sometimes as much as 100% more for the work they are already doing! We do this with a proven process that ensures constant follow up on all denials (even the ones that seem like lost causes), appealing denials we don’t think are correct, and advising you on your reimbursement/contracts when we see fit.
Yes! We have pediatricians and a JD on staff who understand the ins and outs of healthcare compliance, and we’ve partnered with a tech company that constantly monitors our machines. Our careful and meticulous team receives annual training and we never compromise Protected Health Information.
Whatever you already have! We have experience with a range of EMRs and are able to log in to your existing software to complete all billing from there.
We want you to understand your business and we believe in complete transparency. We let you know total billed, total collected, days in accounts receivable, and provide an aging report that shows what is outstanding that has aged 30 days, 60 days, and 90+ days. In addition, we keep detailed notes in your system so you and your staff can always see exactly what steps are being taken on each account.
We provide you with quarterly insight reports that look at your charges, vaccine reimbursement, and practice growth. On top of that, we’ll provide you with strategic ideas for growth or improving your practice.
Pediatrics! We’ve dedicated our services exclusively to pediatrics because we’re pediatricians, too. We know pediatrics and love the impact we can have on pediatric practices.
We send statements through your EMR, or through our mail house, depending on what works best for your practice. We send them weekly so you get paid as quickly as possible and we maintain a number just for your practice where patients can call with questions about their bills.
When something becomes patient responsibility, we note it in their account and send them three statements. In addition, we maintain a phone line and email address for them so they can call us with any questions. That way, our office feels like an extension of yours.
All money goes through your office. You should already be set up with direct deposit from most payers and the few who still send checks will send those to your office. Just share the paperwork with us so we credit the correct account with the payment.
We dig into every denial, even the ones that seem to be patient responsibility (such as coverage terminated prior to visit or no prior authorization) and we work diligently with the payer to make sure the denial is, in fact, valid. More often than not, it ends up being paid by the insurance company. Oh, and Coordination of Benefits? We call the patient for you so they can clear that up and you can be paid right away.
Every day! We get claims out and post payments every day – it’s the only way to make sure you get paid as quickly as possible and that you know exactly what patients may owe you before they come in for an appointment.
We work closely with your credentialing rep or the person in your office to take care of any claims denied or delayed due to credentialing problems.
Not sure you are ready to make a change? Switching medical billers is a big change. Sometimes, you want to take a test drive before committing to a contract. That’s why we offer Billing Performance Audits. We’ll benchmark you alongside your peers nationwide to give you a full analysis of how your practice is performing and where you can improve.
We are strategic and data-driven. This means we can help you decide on practice goals and then we use all that we know to help you create a plan to meet that goal. We then start measuring your progress so you can share the victory with your team
We think it’s important to feel like one big team dedicated to getting your practice paid for patient care. We work closely with your front office, clinical and provider staff when there are questions or concerns about billing and coding. We also offer training for new front desk staff members to help them understand their role in the billing process and training for providers who need extra help with coding.
“Altus understood my frustrations from the beginning and I felt good knowing that an MBA was helping with the business side of my practice. Altus brings a sense of professionalism and they help me to feel like our practice isn’t on an island. I have total confidence with the billing now and how things are handled in our practice.”
“Altus uses a disciplined, detailed workflow to ensure all billable services are accurately captured, billed, and paid. Our accounts receivable are now significantly better than pediatric A/R benchmarks. We enjoy a close working relationship with the Altus team. Our dedicated Altus biller is incredibly organized and tenaciously goes after every penny due to us. Altus leadership is knowledgeable and attentive. All in all an excellent partnership!”
“We were running a great practice and were growing at a good rate, but when we met with Altus we learned there were some small changes we could make that would help us collect more for our work. As a result, we’ve been able to increase revenue and invest more in our practice.”
“Altus is the most proactive and meticulous biller I’ve ever worked with. They catch trends, share information, and they know what is going on in my business and in peds. They are so much more than a biller. I can go to them with my questions, and they are constantly giving our team tips on how to improve workflow!”
“Thanks to Altus, we learned we were under-coding a lot of visits and not getting paid what we should for our work. Now we have more confidence in how we code and are collecting more.”
“Altus has made sure we have been paid for every patient we have seen in the last year! They helped our front desk understand how important their role is in patient collections and eligibility verification.”
It’s easy to switch
Let’s start building a more profitable practice.
Schedule a 60 minute discovery call with our team to make sure we’re the right fit.
With no long-term contracts, you’ll feel confident you’re making the right decision.
We get to work in your system, submitting claims right away.
Is your biller helping or hurting?
Download our resource,
“Expect More: 5 Things Your Billing Company Should Do (But Probably Doesn’t)”
What more could your biller be doing to help you run a more profitable practice? With this download, you’ll learn:
The benefits of owning your EMR and data
The reports and benchmarks you should be getting
The major advantages to having a pediatric-specialized biller on your side